Contact us

At Frostmoden, we agree that great service is honestly as important as great products. Whether you're exploring our progressive building block collections, tracking an order, or searching out advice on the proper set, our team is right here to make your revel in smooth and enjoyable.

1. How to Reach Us

📧 Email: support@frostmoden.store

Address: 16558 N Dysart Rd, Surprise, AZ 85378, United States

We maintain simple topics—1 direct electronic mail for all your questions. With this method, your message goes right away to the right people, without getting out of place in complicated menus or automated replies.

2. Business Hours

• Monday–Saturday: 9:00 AM–6:00 PM (EST)
• Sunday: Closed

If you contact us after hours or on a holiday, do not worry—we will respond as speedily as viable on the following working day.

3. What We Can Help You With

Our customer support team leaves you with:

• Questions about our Animal, Car, Flower, and Technique Building Blocks collections
• Order status, shipping details, and tracking updates
• Return and refund inquiries
• Product care suggestions and recommendations
• Special requests or bulk orders

4. Response Time

We intend to reply to all messages within 24 hours at some point during corporation days. Complex requests might also take a hint longer; however, we will commonly keep you updated so you are in no way left wondering.

5. Our Commitment

We apprehend that you maintain online perception topics. That's why our assist team treats each inquiry with care, respect, and hobby in detail—whether or not you are a first-time patron or an established fan.

Thank you for choosing Frostmoden. We live up to helping you to build, create, and imagine—1 block at a time.